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The health of your pet is our number one priority. If you are not completely satisfied within 30 days, and you don’t believe your pet looks or feels better than ever, you may return the unused portion of food for a full refund, minus any order discounts.

Important Return Guidelines:

• ONE Return PER Customer 
• You are responsible for the return shipping cost
• Do Not Refuse a Shipment

You can view all of our return guidelines on our return and refund’s policy page.

We purchase our ingredients from the United States, Canada, France, Switzerland, India, Finland, Japan, Germany, New Zealand and Scotland. We do not source or purchase any ingredients from China or source ingredients that were initially manufactured in China and resold elsewhere to circumvent the China origin.

Yes, Young Again Pet Food meets or exceeds AAFCO nutrient profiles. AAFCO does not approve any pet food on the market. AAFCO is only concerned that companies follow a uniform set of guidelines and their wording means the food has met AAFCO’s minimal requirements for adequate nutrition.

No. Young Again has never had a recall on any of our pet foods.

Every bag of our food has an expiration date. Beyond this date, we do not recommend using the food. Once you open the bag it is best to use it within 4 months even if the expiration date is further out.

Each bag of food we manufacture is nitrogen flushed to remove most of the oxygen from the bag. Oxygen is the main reason why a food goes rancid or spoils. Once you open the bag, you are letting oxygen back in to react with the fats in the food. We use natural preservatives in our foods, but they can only protect the food for so long. It’s hard to know when a food has spoiled, but cats are very sensitive to rancidity and can detect it long before you can.

Three conditions contribute to rancidity; light, temperature and oxygen. Oxygen can diffuse right through the standard plastic zipper bag, so freezing the food does not slow the rancidity process down. You will need an oxygen barrier bag similar to what is used in home vacuum sealers. If you are going to freeze our food, a chest freezer is best. Frost-free freezers stay frost free by warming from zero degrees Fahrenheit to approximately thirty-two degrees Fahrenheit one to four times daily. This causes moisture in the food to propagate from the warm side of the bag to the cold side of the bag forming a block of ice on the cold side of the bag.

People will often transfer our food to a pet food container. If the container is not cleaned thoroughly between fillings, the oils from the previous food can cause the new food to go rancid. If you transfer the food to a pet food container, be sure to thoroughly scrub the entire container (lids, seals and gaskets) with soap and a scrub brush then allow it to completely dry. Fats can become hard and be difficult to remove without scrubbing. You can also use the pet food bag or a disposable liner in the pet food container.

There really is no convenient way to store large amounts of pet food. Our best recommendation is to buy a six month supply of food at a time and store in a cool, dark, dry place. Follow these simple rules and your pet will always enjoy fresh, wholesome food.

Young Again Pet Foods and treats have an 18-month shelf life and RAW premixes and supplements have a 12-month shelf life from the date of manufacture. This does not mean that you will have 18 or 12 months before they expire. Depending on when they are manufactured this will vary from product to product. We can not guarantee the nutritional quality of our products after the BEST BY date.

Keep the Young Again Pet Food in a cool dark place and leave in the original packaging. Oil from the food will coat other pet food containers and will go rancid over time, contaminating new food when it is placed into the old container. If you are still unsuccessful transitioning your cat with one of these options, please contact us. Flavor packets are available to make our food even more appealing to a finicky pet.